Privacy Policy

Last updated: 24/01/2026

Rajni Patel – The Art of the Possible (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information in a transparent, secure, and responsible way. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services related to coaching and mentoring.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

   1.1 Information You Provide Directly

   When you complete a contact form, book a session, or communicate with us, you may provide:

   • Name
   • Email address
   • Phone number (if provided)
   • Message content
   • Any other information you voluntarily choose to share

   1.2 Booking Information (via Cal.com)

   When you use our calendar booking system powered by Cal.com, we may receive:

   • Your name
   • Your email address
   • Appointment date and time
   • Any notes or details you provide

   Cal.com acts as a third-party service provider and processes your data in accordance with their own Privacy Policy. We only use this information to manage appointments and deliver coaching and mentoring services.

   1.3 Technical Information

   We may automatically collect limited technical data such as:

   • IP address
   • Browser type
   • Device type
   • Pages visited
   • Date and time of access

   This information is used for website security, analytics, and performance improvement.

2. How We Use Your Information

   We use your information to:

   • Respond to enquiries submitted through the contact form
   • Provide coaching and mentoring services
   • Manage and confirm bookings
   • Communicate with you about sessions or services
   • Improve our website and user experience
   • Send relevant information or marketing communications, where appropriate and lawful

   Marketing communications may include:

   • Updates about services
   • Coaching or mentoring insights
   • Information related to The Art of the Possible

   You can opt out of marketing communications at any time.

3. Legal Basis for Processing (UK/EU – GDPR Aligned)

   We process personal data based on:

   • Your consent
   • Performance of a contract (e.g., providing coaching services)
   • Legitimate interests (e.g., responding to enquiries, improving services)
   • Legal obligations

4. Third-Party Services

   We use trusted third-party providers to support our services, including:

   • Cal.com
     Our appointment scheduling is managed by Cal.com. Their data handling practices are governed by their own Privacy Policy:
     https://cal.com/privacy
     We recommend reviewing their policy to understand how your data is processed.

5. Data Sharing

   We do not sell or rent your personal information.

   We only share your data when:

   • It is necessary to provide our services
   • Required by law
   • Needed to protect our legal rights or safety

   All third parties are expected to process data securely and lawfully.

6. Data Retention

   We retain personal information only for as long as necessary to:

   • Provide our services
   • Maintain business records
   • Comply with legal obligations

   You may request deletion of your personal data at any time, unless we are required to retain it by law.

7. Data Security

   We take reasonable steps to protect your information, including:

   • Secure data storage
   • Restricted access to personal data
   • Use of secure platforms and services

   However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

8. Your Rights

   Depending on your location, you may have the right to:

   • Access your personal data
   • Correct inaccurate or incomplete data
   • Request deletion
   • Restrict or object to processing
   • Withdraw consent at any time
   • Request data portability

   To exercise any of these rights, please contact us using the details below.

9. Cookies

   Our website may use cookies or similar technologies to:

   • Improve functionality
   • Understand how visitors use the site
   • Enhance user experience

   You can manage cookies through your browser settings.

10. Marketing and Communication Preferences

    By submitting your information via the contact form or booking a session, you agree that we may contact you to:

    • Respond to your enquiry
    • Provide service-related communications
    • Share relevant information about our coaching and mentoring services

    You may opt out of marketing emails at any time by contacting us directly or using an unsubscribe link where available.

11. Children’s Privacy

    Our services are intended for adults. We do not knowingly collect personal data from individuals under the age of 16. If such data is discovered, it will be deleted.

12. International Users

    If you access our services from outside the country in which we operate, your information may be transferred and processed in other jurisdictions that may have different data protection laws.

13. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

14. Contact Information

    For any questions, requests, or concerns relating to privacy or your personal data, please contact:

    Rajni Patel – The Art of the Possible
    Email: theartofhepossible@outlook.com